What is the training about?
Mediation is a process of facilitated negotiation and conflict resolution, where a neutral third party assists disputing parties in finding a mutually acceptable solution. It promotes open communication, active listening, and understanding between the parties involved, fostering a collaborative approach to resolving conflicts. Mediation offers a cost-effective and time-efficient alternative to litigation, allowing parties to maintain control over the outcome and preserve relationships.
- Conflict resolution strategies
- Types of conflict
- Individual positions and strategies
- Understanding of values
This is a full day training.